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SPECIAL & CUSTOM ORDERS

 

We want to help you find the exact item you're looking for. If you do not find the item you want on our site, please contact one of our sales team at mail@casapagoda.com Custom orders are custom-made upon order and are non-cancellable, non-returnable and non-refundable with the exception of manufacturer defects or damages.

PAYMENT METHODS

 

For your convenience, we offer the following payment methods:
Credit cards: American Express, Visa, MasterCard, Discovery, JCB
We also accept cheques and wire transfers.

POLICY ON DEBIT CARDS

 

A debit card is treated differently than a credit card by your bank. A debit card is much like a credit card in that it may display a credit card company logo, like Visa or MasterCard, but a charge to your debit card uses funds directly from your bank account. The biggest difference is that your bank may institute a daily charge limit on your debit card. If the price of your order exceeds a daily limit set on your debit card we will notify you, as this will prohibit us from processing your order.

INTERNATIONAL SHIPMENTS

 

We will ship internationally upon request, but only with additional freight charges.

INFORMATION ON OUR WEB SITE

 

At Casa Pagoda, we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly. Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item. We work to be in compliance with industry standards and regulations.

LEGAL NOTICES

 

Under no circumstances shall Casa Pagoda be liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of such damages. If you have any questions, please do not hesitate to contact one of our consultants at mail@casapagoda.com

FINAL SALE & CLEARANCE ITEMS

 

Clearance items, as well as any items purchased on Sale at Casa Pagoda stores, are considered final-sale items and cannot be returned.

STORE POLICY, WARRANTY AND LIMITATIONS

 

Conditions:

  1. All prices are including VAT, for projects we can offer special rates as well as excl. VAT pricing.
  2. All sales are final, no exchange.
  3. Free delivery within the Metropolitan area of the city the shop is located in.
  4. Full payment in advance before delivery unless specifically authorized.